A VoIP telephone is a computer-based device which makes use of the internet rather than a set of separate copper wires to offer high-quality telephone service. VoIP telephone systems provide greater compatibility, mobility, and portability. Now you can stay in touch with your customers, wherever they may be–and do it all without having to be permanently connected to your office network or any other VoIP infrastructure. With a VoIP system you can add employees and expand offices at a fraction of the cost and risk normally associated with expanding business locations. It’s truly a revolution in communications.
A VoIP phone system is an extension of your company’s existing wired Internet service and uses voice over IP, or VoIP, technology to transmit voice communications over the high-speed internet connection. It is ideal for small to medium-sized businesses who have their own call center or sales force and need a phone system to manage calls made in multiple locations. By subscribing to a VoIP service plan, you’ll be able to reduce costs related to long-distance calls and international calling by adjusting your rates according to the time of day, the rate of your internet connection, and how many minutes you consume during a particular period of time. Voip services are typically offered with cable, DSL, or satellite high-speed internet connections.
For small businesses, integrating your current telephone system with a VoIP phone system can be a great way to improve productivity and minimize wasted resources. Implementing a VoIP phone system will allow you to utilize the features of your business telephone system while conducting your business electronically. Instead of having to hire new telemarketers to reach your potential customers, you can simply forward their phone calls to your voicemail box. You can also have the service automatically route your incoming phone calls during business hours. If you have a tiered telephone service plan with unlimited local, nationwide, or international long distance plans, you can even get additional features such as fax to email and web-conferencing capabilities at no additional cost.
Implementing a VoIP phone system can save your company money in several different ways.
Since you won’t need to purchase or maintain hardware or software, you can greatly reduce your operating expenses. By eliminating the need for a salesperson to front office staff to handle calls, you can free up that employee to handle more clientele. Switching to a hosted VoIP service reduces maintenance expenses since you won’t have to maintain an IT department or hire technicians to upgrade or maintain your traditional phones. Most VoIP services include ongoing maintenance and updates free of charge, so you’ll never have to worry about being on the lookout for a virus or other security flaw.
Switching to a hosted VoIP Phone System also allows your employees to use any computer with an internet connection to connect to your network. If your office uses Microsoft Outlook or other programs that require access to the internet, you can install Google Apps on all of your departments’ workstations to ensure they’re automatically updated with new document lists, file attachments, contacts, etc. No longer will you be stuck sending documents to employees via fax or email. You’ll be able to access any document that’s in your Google Drive from any device, so you’ll always be able to meet your deadlines.
Switching to a hosted VoIP Phone System also means that you’ll never again have to deal with technical issues or problems. With a properly implemented VoIP system, there will be no more need for routers, cable connections, phones, or internet cables. These things are essential to keeping your network running smoothly, but if they’re not properly connected, your VoIP system will experience a whole host of difficulties. Problems like connection drops, long delays on hold, and connection failures are a common problem. When you have a properly implemented VoIP Phone System, you can rest easy knowing your company’s information is protected and that your employees can use any device they want to make sure they get the work done.
Switching to a VoIP Phone System is an excellent way to improve how your business is run.
Not only are you eliminating many of the hassles that come along with using traditional phone systems, but you’re also extending your ability to serve customers. When you have a well-implemented VoIP Phone system, you can expand your customer base dramatically simply by adding offices located in new geographical areas or by offering multiple phone options to current clients. Some VoIP Phone providers offer mobile phones as well. The best business phone service plans are comprehensive, so you can be sure your phones and data are unlimited and will never be dropped.
- This article has tried to cover a few of the things to look for when choosing a VoIP Phone system.
- A lot goes into a great PBX solution, and there are many elements involved, like proper IP networks, proper circuits, and interfaces, and so on.
- In addition to this, switching to a VoIP Phone service has a number of other advantages.
- I hope this helps you decide which provider would be best for your business.